There are at times, when a teacher reaches out and can't find a student or is having an issue with a test session. I have another program that we use for assessing students and at the highest of roles, I have the ability to become that user to see what they are seeing. That would be a great tool to be able to have at the system admin role in NWEA. It would help me to be able to troubleshoot an issue faster for a teacher who is struggling.